With our 24-hour service, we offer our clients ongoing emergency assistance at any time of the day or night, 365 days a year, whether they are calling to report a breakdown or to request a rescue.
Moreover, and in accordance with the regulations in force, we maintain a two-way communication system. This translates to uninterrupted communication between the client and the company.
This way, we guarantee the option of communication between our call centre and the people inside of the cabin, hence enabling our technicians to monitor the situation and provide immediate service when assistance is requested from inside of it. This system is also helpful for the notification of possible breakdowns in lifts.
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